Meet with ROM President, Mark Haas in a no-obligation strategy session to identify your organization's strengths, opportunities for improvement and a path to performance. Call now at (888) 684-5889 or email.

ROM is an Oath of Non-Allegiance signatory. We consider any approach, product or service if it can improve our client's condition, regardless of source, not just "our own brand."

ROM Teams Deliver Excellence and Ethics in Management Consulting

We serve clients under two arrangements:

Project: Based on client-defined objectives and outcomes, and mutually agreed upon work products, resources, schedule and principles. Investment, terms and contingencies are decided in advance.

Retainer: Fixed monthly cost, with a four-month minimum, for a suite of services per one of three popular packages:

Basic ($3,000 per month):

• 1 two-hour agenda-driven, onsite meeting 
• 3 one-hour agenda driven conference calls with executive
• Up to 5 hours of offsite work by consultant
• Access to ROM by telephone or email (1 business day response)
  

Full ($4,500 per month)

• 2 two-hour agenda-driven, onsite meetings 
• 2 one-hour agenda driven conference calls with executive
• Up to 10 hours of offsite work by consultant
• Access to ROM by telephone or email (1 business day response)
  

Premium ($8,000 per month)

• Weekly two-hour agenda-driven, onsite meetings
  
• 2 half-days on site to work with direct reports or designated staff
  
• Up to 15 hours of offsite work by consultant
  
• Access to ROM by telephone or email (4 hour response)

Nonprofit and public sector organizations are eligible for a 20% discount from these commercial rates.

For a Trusted Advisor Role, Bigger is Not Always Better

The Business Model

ROM's founder and most of our consultants are former partners or senior consultants from large consulting firms. We adapted our business model to changes in client preferences since 2001, when clients started to demand consulting teams with targeted expertise, low overhead and a carefully selected personal chemistry with the client. Because the relationship between a client and consultant is ultimately one-on-one, bigger is not always better. Clients want "large firm service at small firm prices," so that's what we deliver.

In the end, effective and valued consulting service comes from a partnership between one consultant and one client in a trusted advisor relationship. A firm's long history, senior partner pedigree, national or global  reach, and the accumulated wisdom of hundreds of consultants who will never contribute to solving a client's problems are largely irrelevant to the clients we serve. One-on-one, ROM consulting services are second to none.

Learn More About CMC

Value of Certification

All ROM teams are led by a Certified Management Consultant, an ISO-accredited designation recognized by 48 nations as the standard of excellence and ethics in management consulting. The CMC is awarded based on consulting experience, client satisfaction, technical competence, knowledge of consulting skills and behaviors, understanding of the management consulting body of knowledge, and sensitivity and adherence to high ethical standards, as evidenced by oral and written examinations and a panel interview with senior consultants. Less than 1% of practicing management consultants worldwide hold this designation (about 9,000 management consultants).

Report Ethics Breaches to IMC USA

Commitment to Ethics

At the risk of sounding trite, we take our ethical responsibilities very seriously. We recognize that clients entrust to us their companies, careers and sometimes their family's assets. Our effectiveness depends on our ability to enlist the support of staff, gain access to the information we need to make competent decisions, and earn trust so that the client can hear and fully consider our findings and recommendations.

All our consultants must be committed to the consulting profession as evidenced by membership in IMC USA. All have agreed to be bound by IMC's Code of Ethics and Rules of Procedure for Enforcement.

We prefer that any real or perceived breach of trust or ethics by a member of the ROM team be discussed with us directly, but encourage the client to report it to IMC's Ethics Committee for investigation and adjudication. (Note that ROM's President, Mark Haas, is the current IMC USA Ethics Chair, but would recuse himself in case any allegation of ethical misconduct by any ROM consultant arose).

Shokunin Kishitsu

Commitment to Shokunin Kishitsu

Some management consultants consider their profession that of artisans, showing an ability to methodically combine tools, techniques and experience to create a desired outcome for a client. The Japanese describe this as shokunin kishitsu, translated as "the artisan's spirit." However, in the book, Japanese Woodworking Tools: Their Tradition, Spirit, and Use, author Toshio Odate explains that a simple definition of the shokunin cannot express the deeper meaning of the word. The shokunin is much more than a exemplary artisan. Odate says:

The Japanese apprentice is taught that shokunin means not only having technical skill, but also implies an attitude and social consciousness. [...] The shokunin demonstrates knowledge of tools and skill with them, the ability to create beauty and the capacity to work with incredible speed. The value of an object is dependent on a subtle combination of skill and speed [...] In short, the pride of the shokunin is the simultaneous achievement of skill and speed. One without the other is not shokunin.

ROM's approach is to proudly and fundamentally improve the client's condition, not just deliver high quality service.

Commitment to the Consulting Profession

Not all of the individuals who sell business advisory services can call themselves professional consultants. Professionalism involves practicing to a body of knowledge, a commitment to ethics and advancing the profession's standards and  capabilities. This is done through the professional association and certifying body for US management consultants, the Institue of Management Consultants USA, one of 48 national institutes promoting excellence and ethics in management consulting.

ROM meets this commitment to the profession through its founder and president, Mark Haas, who has served as past IMC USA Board Chair and CEO and who is author and editor of Daily Tips For Consultants, providing daily tips by email and RSS to enhance the capability and effectiveness of management consultants in over 100 countries since 2005.