Solutions: Performance Management

Achieving your aspirations, whether social or financial, depends on making timely, effective decisions.

 

Diagnostics means you know where you are. Strategy tells you where you are going. Business models assure you have a validated way to get there. Performance management helps you make evidence-based decisions to get there.

 

Do your execution processes, whether simple or sophisticated, integrate all these elements? Can you show how good your decisions are? Do you know how high-performing companies do it?

 

Let’s find out.

Does Your Performance Management Achieve Your Strategic Goals?
Business performance data including sales figures and charts
  • How will your tactics leverage strengths of your business model and link to strategy?
  • Does your performance reporting feed back into organizational diagnostics?
  • Are your operational plans aligned across business units?
  • Are plans and performance reporting transparent to all managers?
  • Are all business plan owners clear about and accountable to their performance targets?
  • Is your performance reporting structure designed to improve decision making?
  • Do performance management processes support leadership development?
  • Does performance reporting improve knowledge management processes and effectiveness?
Let Us Help With Performance Management
  • Assessing and Setting Organizational Ethics

    Organizational ethics reflects doing the right thing to conduct business with trust, predictability and speed. It is more than a pattern of ethical behavior by individuals. It is both a commitment to ethical culture and practices and the active maintenance of structures and processes that foster and reward ethical behavior. This extends to relationships with stakeholders, customers and external advisors, all of whom are in the “ethics supply chain” of a company. ROM founder Mark Haas serves as Ethics Officer for the US management consulting profession’s certifying body and lectures frequently on business ethics.

  • Creating an Accountability Culture

    Accountability is a reciprocal relationship between one person who commits to deliver specified outcomes in exchange for assets, information and authority. An accountability culture is characterized by leadership commitment, clear expectations, transparency, measurable progress, feedback and consequences.

  • Building One Page Business Plans

    A One Page Business Plan gives powerful clarity and transparency to execution. When every manager defines his or her own unit’s mission, objective, strategies and initiatives, the cascade of related plans aligns resources and impact toward overall company objectives. The process has a profound development impact on managers by helping them to think like executives. See how this powerful tool works.

  • Maintaining a Performance Culture

    High performing companies are grounded in a performance culture. They are confident that there are endless possibilities and they can share their future. Recognizing that talent is the key asset, they hire and nurture for values, attitude, skills, relationships and trust. Personal and organizational goals are aligned and systems deliberately designed to accommodate or remove conflicts between them. Finally, performance tracking systems like the One Page Performance Plans promote communication, mutual support and collaboration.

  • Developing Leaders

    Leaders don’t improve if they are “trained” rather than “developed.” Furthermore, development is stalled when it doesn’t consider context, isn’t integrated into everyday experience, or fails to measure results. Leaders exist throughout the organization, not just the top and effective development emphasizes systems of leadership and not just individuals. Finally, leadership is both a critical component of strategy development and a result of implementing transparent and accountable performance management systems.

  • Managing and Reporting Performance

    Performance management is far more than just human resources and personnel reviews. It is more than a systematic process by which a company engages staff to improving processes to reach accompany goals. It is the entire operating and governance ecosystem through which information is transformed into decisions and resources are transformed into value. Consider the Baldrige Criteria for Performance Excellence as a guideline.

business Meeting on chart
Performance Management Is Only One Of Four Key Elements