Ethics

Ethics is knowing the difference between what
you have a right to do and what is right to do.

— Potter Stewart

Consulting With Integrity

Business advisors, because of their access to confidential information as well as their ability to influence a client’s future, bear an extraordinary responsibility to adhere to high ethical standards.

All advisors say they are ethical but rarely know why. See a ROM blog on why the ethical relationship between client and advisor is as important as the technical relationship.

All ROM consultants are bound by the Code of Ethics of the Institute of Management Consultants USA, the professional association and certifying body for management consultants in the United States.

ROM is more than just committed to consulting with integrity. It’s Founder and President, Mark Haas, wrote the current IMC USA Code of Ethics and serves as Ethics Officer for the US management consulting professional association and certifying body. He adjudicates a range of ethical issues in the conduct of business advisory services to clients, so is sensitive to the historical as well as emerging ethical challenges many businesses face with their advisors.

Trust Me

My Commitment to My Clients

1.0  I will serve my clients with integrity, competence, independence, objectivity, and professionalism.
2.0  I will mutually establish with my clients realistic expectations of the benefits and results of my services.
3.0  I will only accept assignments for which I possess the requisite experience and competence to perform and will only assign staff or engage colleagues with the knowledge and expertise needed to serve my clients effectively.
4.0  Before accepting any engagement, I will ensure that I have worked with my clients to establish a mutual understanding of the objectives, scope, work plan, and fee arrangements.
5.0  I will treat appropriately all confidential client information that is not public knowledge, take reasonable steps to prevent it from access by unauthorized people, and will not take advantage of proprietary or privileged information, either for use by myself, the client’s firm, or another client, without the client’s permission.
6.0  I will avoid conflicts of interest or the appearance of such and will immediately disclose to the client circumstances or interests that I believe may influence my judgment or objectivity.
7.0  I will offer to withdraw from a consulting assignment when I believe my objectivity or integrity may be impaired.
8.0  I will refrain from inviting an employee of an active or inactive client to consider alternative employment without prior discussion with the client.

My Commitment to Fiscal Integrity

9.0   I will agree in advance with a client on the basis for fees and expenses and will charge fees that are reasonable and commensurate with the services delivered and the responsibility accepted.
10.0  I will not accept commissions, remuneration, or other benefits from a third party in connection with the recommendations to a client without that client’s prior knowledge and consent, and I will disclose in advance any financial interests in goods or services that form part of such recommendations.

My Commitment to the Public and the Profession

11.0  If within the scope of my engagement, I will report to appropriate authorities within or external to the client organization any occurrences of malfeasance, dangerous behavior, or illegal activities.
12.0  I will respect the rights of consulting colleagues and consulting firms and will not use their proprietary information or methodologies without permission.
13.0  I will represent the profession with integrity and professionalism in my relations with my clients, colleagues, and the general public.
14.0  I will not advertise my services in a deceptive manner nor misrepresent or denigrate individual consulting practitioners, consulting firms, or the consulting profession.
15.0   If I perceive a violation of the Code, I will report it to the Institute of Management Consultants USA and will promote adherence to the Code by other member consultants working on my behalf.